Privacy Policy

Shanghai Nervdog Technology Co., Ltd ("Nervdog", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile games and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

We may collect information that you voluntarily provide to us:

• Contact information: Your email address, when you contact us for support or feedback
• Profile information: Nickname or avatar, if you participate in community features
• Payment information: In-app purchases are processed through Apple App Store or Google Play — we do not directly collect or store your payment details

When you use our Services, we may automatically collect the following information:

• Device information: Device model, operating system version, screen resolution, unique device identifiers (such as IDFA or Android ID), language settings
• Log data: Access times, session duration, crash logs, performance data
• Network information: IP address, network type (WiFi/cellular)
• Gameplay data: Game progress, achievements, in-game behavioral data

This information helps us provide, maintain, and improve our Services.

We use the information we collect for the following purposes:

• Providing Services: Operate and maintain our games, deliver customer support
• Improvement: Analyze performance, fix bugs, and optimize user experience
• Safety & Fair Play: Detect and prevent cheating, fraud, and abuse
• Analytics: Conduct anonymized, aggregated statistical analysis
• Advertising: Display relevant advertisements where applicable
• Legal Compliance: Comply with applicable laws and regulations

We will not use your personal information for purposes unrelated to those described above without first obtaining your consent.

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With your consent: When you have given us explicit permission
• Service providers: With trusted partners who assist us in operating our Services (e.g., analytics, crash reporting), limited to the minimum information necessary
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, where the acquiring entity will be bound by this Privacy Policy

Our games may integrate third-party SDKs or services to provide certain features. These third parties may collect some of your information in accordance with their own privacy policies.

Types of third-party services we may use include:

• Analytics: To understand how our games are used
• Crash reporting: To identify and fix technical issues
• Advertising: To serve relevant ads where applicable
• Payment processing: Through Apple App Store or Google Play for in-app purchases

We evaluate the privacy practices of our third-party partners and require them to comply with applicable laws.

Storage location: Your data is primarily stored on servers located in the People's Republic of China. If data needs to be transferred internationally, we will ensure appropriate safeguards are in place.

Retention period: We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. When data is no longer needed, it will be deleted or anonymized.

Service termination: If we discontinue any of our Services, we will stop collecting your information and delete or anonymize previously collected data within a reasonable timeframe.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure:

• Encryption of data in transit (SSL/TLS)
• Access controls and permission management
• Regular security assessments
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. In the event of a data breach, we will notify you and relevant authorities as required by law.

Our Services are not directed at children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below. We will promptly delete such information from our records.

For users in China, we comply with applicable regulations regarding minors' online protection, including anti-addiction measures.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Withdraw consent: Withdraw previously given consent (this does not affect processing done prior to withdrawal)
• Account deletion: Request deletion of your account

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within 30 days.

Advertising opt-out: You can opt out of interest-based advertising by adjusting your device settings — on iOS via Settings > Privacy > Tracking, and on Android via Settings > Google > Ads.

We may use cookies and similar technologies (such as web beacons, local storage) to ensure our Services function properly and to improve your experience.

• Essential cookies: Required for core game functionality
• Analytics cookies: Help us understand how users interact with our Services

You can manage cookie preferences through your browser or device settings. Please note that disabling certain cookies may affect the functionality of our Services.

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date.

For significant changes, we will notify you through in-game notifications or other appropriate means before the changes take effect.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: Shanghai Nervdog Technology Co., Ltd
Email: support@nervdog.com
Address: No. 536, Laolu Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone

We will respond to your inquiry within 30 days.